Saturday, October 01, 2005

Home repair - An era of bad service - or none at all


An era of bad service - or none at all
San Antonio Express (subscription), TX - Sep 17, 2005 a pile of junk," beyond repair, and had decades, Pellegrino was confident that Sears would immediately But Pellegrino, a home-based public relations specialist

Fewer Americans working two jobs
Austin American-Statesman (subscription), TX - Sep 24, 2005 hour week as a salesman at a Sears store and Gonzalez dreams of owning his own computer repair business or During mornings she works as a home health care aide

ServiceBench Drives Service Excellence at Service World 2005
TMCnet (press release) - Sep 30, 2005 Mark Good, EVP and General Manager Home Services of Good will discuss how Sears stays successful by service management, parts management, repair management and

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